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Customer Service Representative

2 months ago


Shipley, Bradford, United Kingdom catherinewhyterecruitment Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Catherine Whyte Recruitment. As a key member of our Client Communications team, you will play a vital role in ensuring the smooth delivery of our services.

Key Responsibilities:

  • Provide exceptional customer service to clients, ensuring their needs are met and exceeded.
  • Work closely with our Practice teams to ensure their diaries are filled and booked efficiently.
  • Build strong relationships with clients and colleagues to drive business growth and success.
  • Communicate effectively with clients, colleagues, and other stakeholders to resolve queries and issues.
  • Contribute to the development and implementation of strategies to improve customer satisfaction and loyalty.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Ability to work collaboratively as part of a team.
  • High school diploma or equivalent required; degree preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading recruitment agency.