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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Catherine Whyte Recruitment. As a key member of our Client Communications team, you will play a vital role in ensuring the smooth delivery of our services.
Key Responsibilities:
- Provide exceptional customer service to clients, ensuring their needs are met and exceeded.
- Work closely with our Practice teams to ensure their diaries are filled and booked efficiently.
- Build strong relationships with clients and colleagues to drive business growth and success.
- Communicate effectively with clients, colleagues, and other stakeholders to resolve queries and issues.
- Contribute to the development and implementation of strategies to improve customer satisfaction and loyalty.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively as part of a team.
- High school diploma or equivalent required; degree preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A chance to work with a leading recruitment agency.