Administrative Support Specialist
6 days ago
Job Summary:
Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Sales Administrator to provide essential administrative support to the sales team. As a key member of the team, you will play a crucial role in ensuring the smooth operation of sales processes and contributing to overall sales success.
Key Responsibilities:
- Order Processing: Accurately process customer orders, ensuring timely and correct fulfilment, and maintain accurate records of sales transactions.
- Data Management: Maintain and update customer and sales data in the company's CRM system, ensuring data accuracy and integrity.
- Sales Reporting: Prepare sales reports and analyze sales performance metrics to identify trends and areas for improvement.
- Customer Support: Assist with customer enquiries and resolve issues related to orders, billing, or returns, providing exceptional customer service and ensuring customer satisfaction.
- Sales Contract Management: Manage and track sales contracts and agreements, ensuring compliance with company policies and procedures.
- Administrative Support: Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and managing travel arrangements.
Additional Skills and Qualifications:
- CRM Experience: Experience with CRM software (e.g., Salesforce, HubSpot) and ability to learn new systems quickly.
- Sales Knowledge: Knowledge of sales processes and terminology, including sales forecasting and pipeline management.
- Customer Service: Experience in customer service and ability to provide exceptional customer service.
- Organizational Skills: Strong organizational and time management skills, with ability to prioritize tasks and meet deadlines.
- Technical Skills: Proficiency in Microsoft Office Suite, especially Excel and Word, and ability to learn new software applications quickly.
What We Offer:
Hays Specialist Recruitment Limited offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed in their roles.
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