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Sales and Administrative Support Specialist
2 months ago
Job Summary:
Hays Specialist Recruitment Limited is seeking a highly organized and detail-oriented Sales and Administrative Support Specialist to join our team. As a Sales and Administrative Support Specialist, you will provide essential administrative support to the sales team, ensuring the smooth operation of sales processes and contributing to overall sales success.
Key Responsibilities:
- Order Processing: Accurately process customer orders, ensuring timely and correct fulfilment.
- Maintain and Update Customer and Sales Data: Maintain and update customer and sales data in the company's CRM system.
- Prepare Sales Reports and Analyze Sales Performance Metrics: Prepare sales reports and analyze sales performance metrics to identify areas for improvement.
- Customer Support: Assist with customer enquiries and resolve issues related to orders, billing, or returns.
- Manage and Track Sales Contracts and Agreements: Manage and track sales contracts and agreements to ensure compliance and accuracy.
- General Administrative Duties: Handle general administrative duties such as filing, photocopying, and data entry.
- Administrative Support: Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and managing travel arrangements.
Additional Skills and Qualifications:
- CRM Software Experience: Experience with CRM software (e.g., Salesforce, HubSpot).
- Sales Process Knowledge: Knowledge of sales processes and terminology.
- Customer Service Experience: Experience in customer service.
- Organizational and Time Management Skills: Strong organisational and time management skills.
- Microsoft Office Suite Proficiency: Proficiency in Microsoft Office Suite, especially Excel and Word.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills.
- Attention to Detail and Accuracy: Attention to detail and accuracy.
- Ability to Work Independently and as Part of a Team: Ability to work independently and as part of a team.
