Claims Operations Coordinator

7 days ago


Bristol, Bristol, United Kingdom RPC Full time

About the Role

The Claims Handling Administrator will work closely with the Claims Handling Administration Manager, Team Leaders, and other team members to ensure a technical and efficient delivery of service. The team is responsible for providing an outsourced managed claims service, handling professional indemnity schemes on behalf of leading insurers.

Key Responsibilities

  • Provide comprehensive administrative support to the Claims department, ensuring adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Manage files and compliance with external clients' SLAs, providing excellent customer service at all times.
  • Undertake administrative activities, including opening new matters, sending acknowledgements, conducting conflict searches, and providing management information.
  • Deal with financial matters, such as arranging and processing payments, and recording and updating financial information.
  • Ensure the integrity of management information and liaise with insurers and brokers to request full policy information.
  • Support the creation and maintenance of claims handling guides and reporting systems.
  • Manage centralised mailboxes, file closure, and timely provision of Claims Prints to Brokers/Insureds.

Requirements

  • GCSE level or equivalent with minimum C grade in Maths and English.
  • Demonstrable experience in a similar role, with excellent communication skills and an understanding of customer service.
  • Ability to plan and organise, with experience of relationship management and adaptability to shifting priorities.
  • IT literacy with experience of developing and maintaining databases.


  • Bristol, Bristol, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking a skilled General Property Adjuster to join our team at Exchange Street Claims & Financial Services. As a Property Claims Adjuster, you will be responsible for handling a portfolio of Domestic and Commercial losses up to £100,000 in value on a 'cradle-to-grave' basis without restriction.You will be supporting clients in proactively handling...


  • Bristol, Bristol, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking a skilled General Property Adjuster to join our team at Exchange Street Claims & Financial Services. As a Property Claims Adjuster, you will be responsible for handling a portfolio of Domestic and Commercial losses up to £100,000 in value on a 'cradle-to-grave' basis without restriction.You will be supporting clients in proactively handling...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleMotability Operations is seeking a highly skilled and motivated individual to fill the position of Operations Coordinator. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our logistics and vehicle assignment processes.Key Responsibilities:Assist the Logistics & Vehicle Assignment Team in allocating,...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleMotability Operations is seeking a highly skilled and motivated individual to fill the position of Operations Coordinator. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our logistics and vehicle assignment processes.Key Responsibilities:Assist the Logistics & Vehicle Assignment Team in allocating,...


  • Bristol, Bristol, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking a skilled General Property Adjuster to join our team at Exchange Street Claims & Financial Services. As a key member of our team, you will be responsible for handling a portfolio of Domestic and Commercial losses up to £100,000 in value on a 'cradle-to-grave' basis without restriction.You will be supporting clients in proactively handling and...


  • Bristol, Bristol, United Kingdom Howden Group Holdings Full time

    About Us:At Howden Group Holdings, we are committed to fostering a unique workplace culture that prioritizes our people. Our success is driven by the talented individuals who join us, bringing their entrepreneurial spirit and dedication to excellence.Role Overview:We are seeking a Claims Specialist to join our dynamic team. In this role, you will collaborate...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleMotability Operations is seeking a highly skilled and motivated Operations Coordinator to join our team in Bristol. As an Operations Coordinator, you will play a critical role in ensuring the smooth allocation, routing, and movement of vehicles through our sales channels, while maintaining high service levels and meeting customer...

  • Operations Coordinator

    24 hours ago


    Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleMotability Operations is seeking a highly skilled and motivated Operations Coordinator to join our team in Bristol. As an Operations Coordinator, you will play a critical role in ensuring the smooth allocation, routing, and movement of vehicles through our sales channels, while maintaining high service levels and meeting customer...


  • Bristol, Bristol, United Kingdom Pertemps Bristol Commercial Full time

    Claims Operations Manager - Professional LiabilityJoin Pertemps Bristol Commercial as a Claims Operations Manager, overseeing claims related to professional liability for prominent insurers. Operating under delegated authority, the team is responsible for managing pre-litigation claims from initial notification through to resolution.You will receive a...


  • Bristol, Bristol, United Kingdom Broadlands Academy Full time

    Position Overview:An exciting opportunity has emerged for a skilled School Operations Coordinator to join our dedicated team at Broadlands Academy. This role is pivotal in collaborating with the principal to ensure the delivery of high-quality education for all students.Key Responsibilities:1. **Leadership and Management:** - Report directly to the...

  • Claims Specialist

    4 weeks ago


    Bristol, Bristol, United Kingdom DAS Full time

    Position Overview DAS UK Group is seeking a dedicated Claims Specialist to enhance our dynamic team. Our claims division plays a pivotal role in delivering top-tier legal expenses insurance solutions, and we are in search of individuals who are committed to providing exceptional service to our clients. We foster a vibrant, modern work environment and...


  • Bristol, Bristol, United Kingdom Lawes Group Recruitment Full time £50,000 - £55,000

    Position: Construction Claims Surveyor Type: Permanent Contract Compensation: £50,000 - £55,000 + Vehicle + Performance Bonus In this fulfilling position, you will be enhancing our established Property team by managing both standard material damage claims and providing support for intricate construction-related challenges. Claims may vary significantly...

  • Claims Specialist

    4 weeks ago


    Bristol, Bristol, United Kingdom DAS Full time

    Overview of the Position DAS UK Group is seeking a Claims Specialist to become a part of our dynamic team. Our claims division plays a pivotal role in our leading legal expenses insurance services, and we are on the lookout for individuals who are dedicated to providing exceptional service to our clients. Our offices are modern and welcoming, and we...


  • Bristol, Bristol, United Kingdom DAS Full time

    Position Overview DAS UK Group is seeking a dedicated Claims Specialist to enhance our team. Our claims division plays a crucial role in delivering exceptional legal expenses insurance services, and we are in search of individuals who are committed to providing outstanding support to our clients. We offer a vibrant, contemporary work environment and the...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleIn this position, you will play a crucial role in assisting a dynamic Customer Support Operations team. Your responsibilities will include evaluating incoming tasks, addressing inquiries, and performing administrative duties. Additionally, you will oversee the distribution of cases within the department, ensuring an equitable and consistent...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    About The RoleAs a pivotal member of our Customer Support Operations, you will play a crucial role in assisting a dynamic team by managing incoming tasks, addressing inquiries, and performing administrative duties. You will also oversee the distribution of cases within the department, ensuring an equitable and consistent workload across the team.About...

  • Claims Specialist

    4 weeks ago


    Bristol, Bristol, United Kingdom DAS Full time

    Overview of the Position DAS UK Group is seeking a Claims Specialist to become a part of our dynamic team. Our claims division plays a pivotal role in our leading legal expenses insurance services, and we are in search of individuals who are dedicated to delivering exceptional service to our clients. Our offices are designed to be bright, modern, and...


  • Bristol, Bristol, United Kingdom DAS Full time

    Position Overview DAS UK Group is seeking a dedicated Claims Specialist to enhance our dynamic team. Our claims division plays a pivotal role in delivering exceptional legal expenses insurance services, and we are eager to welcome individuals who are committed to providing outstanding support to our clients. Our work environment is modern and inviting,...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    Job DescriptionAbout the RoleMotability Operations is seeking a skilled Agency Analyst to join our team in a full-time, permanent capacity. As an Agency Analyst, you will play a pivotal role in the Customer Accounts Department, reporting directly to the Customer and Agency Manager. Your key responsibilities will include:Key Responsibilities:Generating a...


  • Bristol, Bristol, United Kingdom Motability Operations Full time

    Job DescriptionAbout the RoleMotability Operations is seeking a skilled Agency Analyst to join our team in a full-time, permanent capacity. As an Agency Analyst, you will play a pivotal role in the Customer Accounts Department, reporting directly to the Customer and Agency Manager. Your key responsibilities will include:Key Responsibilities:Generating a...