Care Coordinator

6 days ago


Oxford, Oxfordshire, United Kingdom Active Care Group Full time
About the Role

We are seeking a highly skilled and experienced Care Coordinator to join our team at Active Care Group. As a Care Coordinator, you will play a vital role in ensuring the delivery of high-quality care services to our clients.

Key Responsibilities
  • Provide exceptional customer service to clients and their families, ensuring their needs are met and exceeded.
  • Coordinate and schedule care packages to ensure continuity of care for clients in their own homes.
  • Work closely with the care team to ensure compliance with company policies and procedures, and regulatory requirements.
  • Communicate effectively with staff, clients, and stakeholders to ensure seamless delivery of care services.
  • Identify and implement innovative solutions to improve care delivery and client outcomes.
Requirements
  • Experience as a Care Coordinator or in a similar role.
  • Previous experience of using booking and phone systems.
  • Ability to deal with conflict in a calm and supportive manner.
  • Strong work ethic and a dynamic, flexible approach to the role.
  • Excellent customer service skills and ability to work as part of a team.
  • Excellent communication and interpersonal skills.
  • Willingness to learn and develop.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career development and growth.
  • Collaborative and supportive work environment.
  • Recognition and reward for outstanding performance.


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