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Care in the Home Division Coordinator

2 months ago

Oxford, Oxfordshire, United Kingdom Active Care Group Full time

About the Role:

We are seeking a highly skilled and experienced Care Coordinator to join our team at Active Care Group. As a Care Coordinator, you will play a vital role in ensuring the delivery of high-quality care services to our clients.

Key Responsibilities:

  • Provide exceptional customer service to clients and their families, ensuring their needs are met and exceeded.
  • Coordinate and schedule care packages to ensure continuity of care for clients in their own homes.
  • Work closely with the care team to ensure compliance with company policies and procedures, regulatory requirements, and industry standards.
  • Communicate effectively with clients, families, and care staff to ensure seamless care delivery.
  • Identify and implement innovative solutions to improve care services and outcomes.
  • Collaborate with the leadership team to develop and implement business strategies that drive growth and excellence.

Requirements:

  • Experience as a Care Coordinator or in a related role.
  • Strong customer service skills and ability to work with diverse client groups.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
  • Knowledge of care regulations and industry standards.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Active Care Group:

Active Care Group is a leading provider of care services, dedicated to delivering high-quality care to clients in their own homes. We are committed to excellence, innovation, and customer satisfaction.