Medical Secretary

2 weeks ago

StocktononTees, Stockton-on-Tees, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Secretary to provide administrative support to our Cardiology Department. The successful candidate will be responsible for providing a comprehensive secretarial and administrative support service to clinicians and their associated staff.

Main Responsibilities
  • Provide administrative support to clinicians and their associated staff, ensuring the timely processing of all patient-related information.
  • Organize and plan own time, prioritizing workload to ensure that all service requirements and priorities are met.
  • Adhere to organizational targets relating to waiting lists, patient referrals, elective admissions, and other key performance indicators.
  • Maintain electronic diaries of clinicians, organizing meetings, study leave, annual leave, and other appointments.
  • Oversee clinic lists, ensuring that clinics are cancelled when consultants are not available, and seeking agreement from clinicians to make amendments to clinic lists.
  • Deal with queries from service users, including patients and their representatives, in a manner that is consistent with legislation, policies, and procedures.
  • Organize and oversee the referral of patients to other departments/hospitals for further treatment/investigations/appointments in accordance with clinicians' instructions.
About Us

At North Tees & Hartlepool NHS Foundation Trust, our main priority is to provide safe and high-quality care to our patients every day. We are committed to creating a supportive and inclusive work environment that allows our staff to thrive and deliver exceptional patient care and experience.

Person Specification
  • GCSE at grade C or above in Mathematics and English Language, or equivalent.
  • Typing or word processing qualification at RSA II (or equivalent).
  • AMSPAR Advanced Diploma for Medical Secretaries - Level 3 qualification (or equivalent).
  • Medical Terminology qualification.
  • Experience of Audio Dictation.

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