Medical Secretary Support Specialist

6 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

About the Role

This is a 6-month fixed-term position within the Medical Secretarial Team at University Hospitals of North Midlands NHS Trust. The successful candidate will be responsible for providing administrative support to the team, ensuring the delivery of a comprehensive administrative service.

Main Responsibilities

  • Support the scheduling of appointments and theatre lists for cancer, urgent, and routine patients, in line with NHS wait times.
  • Communicate effectively with patients, staff, and carers, requiring tact and diplomacy.
  • Handle telephone and other communications with sensitivity and confidentiality.
  • Deliver a high standard of typing and administrative duties.
  • Work closely with Clinical, management, and administration teams to ensure the best possible care and experience is delivered to patients.

About Us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, serving around three million people. We are proud of our facilities, teaching, and research, and are committed to being a diverse and inclusive employer.

Person Specification

  • Administration qualifications
  • 5 or more GCSE A-C or equivalent
  • 2 years' experience in an administration role


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