Event and Banquet Coordinator
5 days ago
The Glasgow Marriott Hotel is seeking a highly motivated and enthusiastic Conference & Banqueting Associate / Event Service Expert to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that every event is a memorable and unique experience for our guests.
Key Responsibilities- Ensure full product knowledge of all menu items and their service.
- Confidently serve drinks from our Banquet Bar during dinner functions.
- Maintain an elevated service standard within the Conference and Banqueting department.
- Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in the Banquet Event Order brief.
- Set rooms for events, preparing tables, action stations, buffets, service carts, dining tables, coffee bars, full bar, etc.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Respond to and fulfill any special banquet event arrangements and ensure buffet items are consistent and refreshed.
- During dinner functions, assist in our banqueting bar and with drinks service.
- Facilitate banqueting clients and manage every reasonable request to provide wonderful customer service and ensure guest satisfaction.
- A warm, people-oriented demeanor.
- A team-first attitude.
- A positive outlook and outgoing personality.
- Flexibility, problem-solving skills, and multi-tasking ability.
- The ability to stand, sit, or walk for extended periods of time across a work shift.
- Previous experience in a similar hospitality setting is preferred.
- Discounted stays at Marriott hotels worldwide.
- Free use of Leisure Club facilities.
- Employee Assistance Programme.
- Dedicated benefits website with access to discounts, rewards, and perks to top brands.
- Free meal on shift.
- Staff car parking while on shift.
- Learning + Development Opportunities.
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