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Events and Conference Coordinator
2 months ago
Join Our Team as an Events and Conference Coordinator
The Marriott North East & Scotland Cluster is seeking a motivated and passionate individual to take on the role of Events and Conference Coordinator. This position is essential in overseeing the Conference & Banqueting team, ensuring a cohesive and engaged workforce while facilitating the seamless operation of the department to enhance guest satisfaction.
About Us
As we embark on an exciting refurbishment journey, our hotel is poised to offer a modern and inviting atmosphere, strategically located near key attractions. This is an opportunity to contribute to a transformative experience as our team transitions into newly updated facilities.
Your Role and Responsibilities
In this role, you will:
- Supervise the daily operations of the Conference & Banqueting department, ensuring all tasks are allocated effectively.
- Provide coaching and training to both new and existing staff members, fostering a collaborative environment.
- Ensure comprehensive knowledge of menu items, beverages, and service standards among team members.
- Set up function areas according to client specifications as outlined in the Banquet Event Order.
- Engage with guests and team members to ensure all needs are met promptly.
- Maintain high service standards within all Conference & Banqueting areas.
- Oversee the security and proper handling of all departmental equipment.
- Manage daily financial reporting for the department.
- Adhere to safety policies and report any incidents immediately, supporting all safety initiatives.
- Address any issues that arise to minimize guest complaints.
Physical Requirements
This position requires the ability to lift and move objects weighing up to 50 lbs, as well as the capability to reach overhead and perform various physical tasks.
Who We Are Looking For
The ideal candidate will possess:
- Experience in a similar role within the hospitality or tourism sector.
- Strong communication skills, both verbal and written.
- Knowledge of cocktails, spirits, and wines.
- A proactive and reliable work ethic.
- Certification in Responsible Service of Alcohol or a Personal License Holder is preferred.
Benefits
We offer a range of benefits, including:
- Discounted stays and dining at Marriott properties worldwide.
- Access to leisure facilities.
- Complimentary meals during shifts.
- Parking for staff while on duty.
- Opportunities for professional development.
- Employee assistance programs.
About Marriott International
Marriott International is committed to fostering a diverse workforce and maintaining an inclusive culture. We believe in equal opportunity employment and are dedicated to non-discrimination on any protected basis.
