Operations Officer

6 days ago


Oxford, Oxfordshire, United Kingdom Government Recruitment Service Full time
Job Summary

This is an exciting opportunity to work in a fast-paced and varied role as an Operations Officer with the Government Recruitment Service. As a key member of the team, you will be responsible for monitoring the standards within Immigration Removal Centres (IRCs) and the performance of the IRC Suppliers, ensuring effective delivery of contracted services.

Key Responsibilities
  • Monitor contractual compliance and provide regular performance summaries and feedback to the Home Office Compliance Manager.
  • Manage the team's shared inbox and respond to enquiries in a timely fashion, providing high-quality thematic reviews into contract delivery and dip sample reports.
  • Monitor and report on the transfer of residents from the IRC onto their chartered removal flight.
  • Assist the Senior Operations Officer with the production of monthly reports that provide essential data and statistics relating to the IRC.
  • Ensure Residents within the centre are provided with an effective service in line with Detention Services Performance Standards & Framework.
  • Monitor the IRC Supplier's compliance with the contract and ensure that the site is run in a healthy, safe, and secure manner in accordance with relevant legislation.
  • Carry out Immigration Enforcement's statutory duties around the IRC, including authorising the use of temporary confinement or removal from association for residents as necessary.
  • Represent the Home Office at a range of meetings, including planning in the difficult removals of residents, daily operational meetings, resident consultative committees, Independent Monitoring Board (IMB), security, healthcare, and safer community meetings.
Requirements
  • Full training and support will be provided to ensure you are confident in the role.
  • Personal Safety Training course of SPEAR must be completed and refreshed annually.
  • Ability to attend all shifts, including early starts, late night finishes, and overnight shifts.
  • Ability to work in a fast-paced and varied environment.


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