Quality Assurance Manager

4 days ago

Bodelwyddan, Denbighshire, United Kingdom M Group Services Full time
About The Role

M Group Services is seeking a highly skilled and experienced Reinstatement Defect Officer to join our team. As a key member of our operational team, you will play a critical role in ensuring the delivery of world-class health and safety performance, quality, and customer satisfaction.

Key Responsibilities
  • Coordinate reinstatement activities to ensure compliance with procedures and regulations.
  • Support the planning, operational, and commercial leads in achieving operational targets.
  • Collaborate with the planning and operational teams to ensure seamless coordination and communication.
  • Identify areas for improvement and implement changes to increase efficiency and productivity.
  • Develop and maintain excellent relationships with key stakeholders and clients.
  • Oversee the operational resource and activity within the areas of responsibility to ensure professional, financial, and quality standards are met.
The Key Requirements
  • Proven experience in reinstatement and operational management.
  • Ability to deliver against operational targets and improve efficiency.
  • Commercial awareness and engagement.
  • Natural collaboration and relationship-building skills.
  • Commitment to delivering high health, safety, and quality standards.
  • Proficiency in MS Project or equivalent.
  • NRSWA Supervisor, SMSTS, and LANTRA or similar Streetworks qualification.
What's in it for you?
  • Matched Pension Scheme.
  • Company Car or Car allowance.
  • Salary Sacrifice Car Scheme.
  • Fuel Card.
  • Private Health Care and Health care Cash plan.
  • 25 days' annual leave plus 8 days' bank holiday.
  • Access to our Employee Assistance Programme.
  • Life Assurance.
  • Enhanced Maternity and Paternity policy.
  • Opportunities to progress in a successful multifaceted company.
  • Access to My Rewards, providing fantastic reductions on thousands of purchases.
Our Vision

M Group Services is committed to delivering a high-performing, sustainable workforce that supports our clients effectively. We believe in listening to our people, providing feedback, and keeping them informed about the direction of the business. We value integrity, safety, and diversity, and we are seeking individuals who share these values.

This is an opportunity for individuals who are looking to join an organisation that values integrity, safety, and diversity. We are seeking individuals who are committed to supporting our long-term goals and who embrace change and promote diversity.

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