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Quality Assurance Supervisor
2 months ago
M Group Services is seeking a highly skilled Quality Assurance Supervisor to join our team. As a key member of our operational team, you will play a critical role in ensuring the delivery of world-class health and safety performance, quality, and customer satisfaction.
Key Responsibilities- Coordinate reinstatement activities to ensure all works are fully permitted and compliant.
- Develop and implement procedures to support the delivery of exceptional health and safety performance.
- Collaborate with planning, operational, and commercial leads to drive operational excellence.
- Facilitate coordination between planning, operational teams, and streetworks teams.
- Identify areas for improvement and implement process enhancements to increase efficiency.
- Share best practices and implement metrics and improvements across workstreams and regions.
- Oversee operational resources and activities to ensure professional, financial, and quality standards are met.
- Contribute to the continuous improvement process.
- Build and maintain excellent relationships through collaboration.
- Has experience in reinstatement and a proven ability to deliver against operational targets.
- Is commercially aware and engaged.
- Is naturally collaborative and able to build relationships with key client and stakeholder contacts.
- Is committed to delivering the highest health, safety, and quality standards.
- Is proficient in MS Project or equivalent.
- Hold relevant certifications such as NRSWA Supervisor, SMSTS, and LANTRA or similar Streetworks qualification.
- Matched Pension Scheme.
- Company Car or Car allowance.
- Salary Sacrifice Car Scheme.
- Fuel Card.
- Private Health Care and Health care Cash plan.
- 25 days' annual leave plus 8 days' bank holiday.
- Access to our Employee Assistance Programme.
- Life Assurance.
- Enhanced Maternity and Paternity policy.
- Opportunities to progress in a successful multifaceted company.
- Access to My Rewards which provides fantastic reductions on 1000's of purchases including Mobile Phone, Utility bill & top retail brand discounts.
M Group Services is a leading provider of essential infrastructure services within the water, energy, transport, and telecommunications sectors in the UK and Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency, and customer service. We are committed to profitable growth both organically and through acquisitions.
We recognize and value the benefits from our workforce diversity and work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.
