IT Support Specialist
7 days ago
About the Role
This is an exciting opportunity to join a thriving IT provider as an IT Support Technician. As a key member of the team, you will be responsible for providing exceptional customer service to clients and colleagues alike.
Key Responsibilities
- Provide first-line technical support to clients and colleagues via phone, email, and in-person
- Collaborate with the team to resolve technical issues in a timely and efficient manner
- Document and maintain IT procedures to ensure seamless service delivery
- Provide excellent customer service and work independently and as part of a team
Requirements
- Experience in providing 1st/2nd line technical support
- Excellent customer service skills, both verbal and written
- Working knowledge of Microsoft 365, SharePoint, Azure, Windows, and Networking
- A full UK driving license and access to a vehicle
What We Offer
- A competitive salary of £25,000 - £30,000
- A range of additional benefits, including 28 days of annual leave, company pension, and on-site parking
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