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IT Support Specialist

2 months ago


Carlisle, Cumbria, United Kingdom Hays Specialist Recruitment Limited Full time

Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at Hays Specialist Recruitment Limited. As an IT Support Specialist, you will be the primary point of contact for clients and colleagues, providing technical support and resolving issues in a timely manner.

Key Responsibilities

  • Provide exceptional customer service to end-users, both remotely and in-person.
  • Collaborate with the IT team to resolve technical issues and improve IT processes.
  • Document and maintain IT procedures to ensure seamless support.
  • Work independently and as part of a team to achieve goals.

Requirements

  • Experience in IT support, preferably with a focus on Microsoft 365, SharePoint, Azure, Windows, and Networking.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Full UK driving license and access to a vehicle.

What We Offer

  • A competitive salary of £25,000 - £30,000.
  • A range of additional benefits, including 28 days of annual leave and company pension.
  • The opportunity to work with a thriving IT provider and contribute to their growth.

About Us

Hays Specialist Recruitment Limited is a leading recruitment agency, dedicated to providing exceptional service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.