Support Engineer

3 weeks ago


Carlisle, Cumbria, United Kingdom Des Scanlan IT Recruitment Full time

Support Engineer - IT Infrastructure Specialist

Des Scanlan IT Recruitment is seeking a talented individual for the role of Support Engineer specializing in IT Infrastructure. This position is ideal for those looking to advance their career in a dynamic and supportive environment.

Key Responsibilities:

In this role, you will provide high-quality remote IT support to a diverse range of clients. Your responsibilities will include:

  • Delivering exceptional technical assistance and troubleshooting for various IT issues.
  • Monitoring routine backup processes to ensure data integrity and security.
  • Collaborating with team members to enhance service delivery and client satisfaction.
Essential Skills and Qualifications:

The ideal candidate will possess strong analytical and technical abilities, along with proficiency in the following areas:

  • Microsoft Windows Server management, including Active Directory, DHCP, DNS, and Group Policy.
  • Expertise in Microsoft Windows Desktop environments, particularly Windows 10 and Windows 11.
  • Experience with Active Directory and Azure Active Directory functionalities.
  • Office 365 Administration skills, covering Exchange, Teams, and SharePoint.
  • Networking knowledge, including switches, firewalls, routers, and Wi-Fi configurations.

If you are passionate about IT infrastructure and have a commitment to providing outstanding support, we encourage you to consider this opportunity with Des Scanlan IT Recruitment.



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