Onboard Customer Service Associate

3 weeks ago


London, Greater London, United Kingdom Virgin Trains Full time
Position: Onboard Customer Service Associate
Location: Wolverhampton
Contract Type: Weekend Only - 20 hours (working every Saturday and Sunday)
Salary: £15 per hour

Job Overview:
As an Onboard Customer Service Associate, your primary responsibility will be to provide outstanding customer service and hospitality to our passengers during their journey. Your role is crucial in ensuring that each traveler enjoys a memorable experience with Virgin Trains.

Key Responsibilities:
  • Deliver a consistently high standard of customer service.
  • Maintain a thorough understanding of our products and services.
  • Exhibit strong attention to detail and effective problem-solving skills.
  • Demonstrate a positive and proactive attitude.
  • Communicate effectively with passengers and team members.

Training:
The training program lasts for two weeks and will be conducted at a designated location, with accommodations provided during this period.

Interested in Joining Us?
Please ensure you review the complete job description and submit your application online, including your CV.

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