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Customer Service Assistant Onboard

2 months ago

London, Greater London, United Kingdom Avanti West Coast Full time
Position: Customer Service Assistant Onboard

Location: Wolverhampton
Contract Type: Weekend Only - 20 hours (working every Saturday and Sunday)

Salary: Competitive

Employment Type: Permanent, Part-Time

Overview:
As a Customer Service Assistant Onboard, your primary responsibility will be to provide exceptional customer service and hospitality to our passengers during their journey. You will play a vital role in ensuring that every traveler enjoys a memorable experience with Avanti West Coast.

Key Responsibilities:
  • Deliver outstanding customer service consistently.
  • Possess a strong understanding of our products and services.
  • Exhibit attention to detail and demonstrate problem-solving abilities.
  • Maintain a positive and proactive attitude.
  • Communicate effectively with passengers and team members.

Training:
The training program spans two weeks, conducted at a designated location, with accommodations provided during the training period.

Inclusivity:
At Avanti West Coast, we celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and respected. We encourage individuals from all backgrounds to apply and contribute to our vibrant team.