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Client Onboarding Associate
2 months ago
About Us
At Kroo, we are dedicated to revolutionizing the banking experience. Our vision is to create a socially responsible banking platform that enhances everyday life and contributes positively to the environment.
We are a diverse team comprising skilled professionals from technology, customer service, marketing, legal, and finance sectors. We seek motivated individuals who are eager to delve into customer insights and enhance the overall customer journey.
Our culture and people are what set Kroo apart. We prioritize personal and professional development, offering opportunities to expand your skill set and gain valuable experience. You will collaborate with cross-functional teams, including product developers, to refine customer interactions and contribute to our broader organizational goals.
Your Role
As a KYC Onboarding Specialist, your responsibilities will include:
- Conducting risk evaluations on new personal account submissions.
- Gathering necessary information and documentation to fulfill KYC compliance requirements.
- Verifying and validating customer documents through both internal and external resources.
- Identifying and managing high-risk applications, including Politically Exposed Persons (PEPs) and sanction matches.
- Detecting patterns and unusual activities, reporting them as necessary.
- Performing thorough due diligence on customer documentation using various sources.
Qualifications
We are looking for candidates who possess:
- A solid understanding of KYC regulatory standards.
- Experience in evaluating identification documents.
- In-depth knowledge of CIFAS.
- The ability to analyze and mitigate financial crime risks associated with customer onboarding.
- Proven experience in due diligence and client onboarding, along with a strong grasp of banking regulations and compliance protocols.
What We Offer
At Kroo, we provide:
- 33 days of paid leave, including public holidays, plus an additional day off for your birthday.
- Options in our employee share scheme.
- Personal health days.
- Access to a workplace pension plan with a 3% employer contribution.
- After one year, eligibility for £500 from the Kroo Learning Fund for career development.
- All necessary equipment to work efficiently, typically a MacBook Pro.
- A vibrant office environment.
- A high level of autonomy with support from a knowledgeable team.
- Opportunities for growth within a fast-paced, expanding startup.
- A commitment to ethical practices aimed at improving the banking industry.
Work Environment
Currently, our team primarily operates remotely, embracing the flexibility that this arrangement offers. We also maintain a modern office, which can serve as a valuable resource when utilized appropriately. Our ideal working model includes one day per week in the office, so candidates who can occasionally commute will fit well with our current practices. Please note that our goal is to be a customer-centric bank operating around the clock, requiring shifts across five days of the week.
Diversity and Inclusion
We are committed to fostering a diverse and inclusive workplace. Every employee is valued and supported without any form of discrimination. Diversity, equality, and inclusion are fundamental principles guiding our operations.
Recruitment Policy
We do not accept agency resumes. Please submit your application directly through the advertised platform to ensure a fair and efficient recruitment process. We appreciate your understanding and cooperation.
