Field Service Specialist

2 months ago


Seer Green, Buckinghamshire, United Kingdom Revvity Full time

About the Role

We are seeking a highly skilled and experienced Field Service Engineer to join our team at Revvity. As a Field Service Engineer, you will play a critical role in delivering exceptional customer service and support to our clients.

Key Responsibilities

  • Perform field service activities, including installation, maintenance, and repair of Life Science Diagnostics instruments, with a focus on Reproductive Health Screening systems.
  • Provide first-line onsite user training on Diagnostics systems and ensure that all documentation is up-to-date and accurate.
  • Organize routine maintenance and ensure that all tools and test equipment are adequate for the service required.
  • Collaborate with the Service/Team Leader to prioritize tasks and meet performance targets.
  • Ensure compliance with quality, regulatory, and compliance standards at all times.
  • Maintain accurate records of service activities, including work orders and inventory management.

Requirements

  • Bachelor's Degree in Electronic Engineering or a related field, with a strong understanding of chemistry and biology.
  • Full driving license and ability to travel extensively.
  • Significant experience in a customer service environment, with a focus on technical support and service delivery.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and quality delivery.

What We Offer

As a Field Service Engineer at Revvity, you will have the opportunity to work with a talented team of professionals, delivering exceptional customer service and support to our clients. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.



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