Member Services Change Management Coordinator

4 weeks ago

London, Greater London, United Kingdom Siamo Recruitment Full time

Member Services Change Management Coordinator
London (Soho)/Hybrid (Minimum 2 days in the office)
£27,500 Per Annum

We are thrilled to present a unique opportunity to become part of the UK's foremost music licensing organization, representing over 130,000 performers and recording rightsholders.

As the Member Services Change Management Coordinator, your key role will be to oversee change management processes and facilitate the integration and acceptance of the Member Services Transformation initiatives. You will work closely with senior management to promote a culture within the Member Services Department that is open to and supportive of change.

Reporting to the Member Services Transformation Manager, you will play a vital role in crafting and implementing detailed change management strategies for the Member Services Transformation initiatives. This includes conducting change impact assessments, engaging stakeholders, facilitating effective communication, coordinating training and support, and addressing any risks or resistance that may arise during the change process.

Your responsibilities will also encompass administrative duties, such as maintaining project documentation, keeping accurate records of change-related activities, tracking progress against set milestones, and preparing regular updates for senior management.

This position requires a commitment of 37.5 hours per week, typically from Monday to Friday, 08:00 am to 14:00 pm.

Essential Qualifications

  • Prior experience in change management, project coordination, or related fields.
  • Exceptional communication and interpersonal abilities.
  • Strong organizational and time management skills, with a proven ability to meet deadlines.
  • Basic analytical skills and problem-solving capabilities.
  • Ability to work effectively within a team-oriented environment.
  • Meticulous attention to detail.

Preferred Qualifications:

  • Experience in customer service-oriented settings.
  • Capacity to understand the broader implications of change on a department or the organization.
  • Familiarity with established project and business change management methodologies.

Benefits:

  • Hybrid working model (Minimum 2 days in the office)
  • Comprehensive Pension Scheme
  • Complimentary fruit and breakfast in the office
  • Long Service Awards (e.g., tickets to events after 5 years, special lunches, etc.)
  • Discounts at shops and leisure activities
  • Annual allowance for music-related purchases
  • Private medical coverage, health cash plan, and flu vaccinations
  • Regular social activities within the business

We look forward to your application.

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