Front Desk Coordinator
1 week ago
Balthazar - Team Member is seeking a highly skilled and experienced Front Desk Coordinator to join our dynamic team.
Key Responsibilities:- Guest Experience: Provide exceptional customer service, ensuring a warm and welcoming experience for all guests.
- Reservation Management: Efficiently manage reservations, table assignments, and guest inquiries.
- Team Coordination: Collaborate with the service team to ensure seamless dining experiences.
- Communication: Answer phone calls, respond to guest inquiries, and provide information and assistance.
- Reception Maintenance: Maintain a clean and organized reception area, adhering to high standards of service and guest satisfaction.
- Technical Skills: Proficiency in Open Table or Seven Rooms systems.
- Experience: Previous experience as a receptionist or Maitre D' in a restaurant environment.
- Soft Skills: Excellent communication and interpersonal skills, strong organizational skills, and attention to detail.
- Adaptability: Ability to multitask in a fast-paced environment and maintain a positive and friendly demeanor.
- Employee Perks: Generous discounts on dining experiences, including drinks, when working in our restaurants.
- Professional Growth: Opportunities for career advancement across the Group.
- Compensation and Benefits: Paid overtime, holiday leave, and increasing benefits with service length.
- Recognition and Rewards: Staff recognition programs, long service awards, and a recommend a friend scheme.
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Front Desk Coordinator
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Front Desk Coordinator
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Front Desk Coordinator
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Front Desk Coordinator
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