Enterprise Success Manager
7 days ago
The Customer Success Director serves as a key liaison between Salesforce and our most valued enterprise customers, driving strategic partnerships and delivering exceptional customer experiences.
Key Responsibilities- Orchestrate Customer Success: Coordinate all deliverables for our Signature customers, ensuring seamless onboarding, contract renewal, and expansion.
- Develop Strategic Relationships: Foster deep relationships with customer team members, leveraging industry knowledge to improve implementation health and drive business value.
- Collaborate with Salesforce Teams: Partner across Salesforce to provide a unified Signature experience, aligning with business and technical stakeholders to ensure customer goals are met.
- Drive Customer Success Metrics: Develop and maintain strong, trusted relationships with customers, driving Customer Success Score metrics and handling escalations and red accounts.
- Industry Expertise: 10+ years of experience in Customer Success, SaaS platform use, project leadership, technology consulting, and/or solutions architecture.
- Product Knowledge: Strong understanding of Salesforce product and platform features, capabilities, and standard methodologies, as well as enterprise architecture principles.
- Consultative Skills: Proven ability to work as a trusted advisor, driving business value for customers through strong consultative skills, deep curiosity, and results-driven approach.
- Executive-Level Interpersonal Skills: Ability to drive effective conversations at the C-Level, with a consistent track record of influence at an executive level.
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Enterprise Client Success Manager
22 hours ago
London, Greater London, United Kingdom Reward Gateway Full timeAbout the RoleReward Gateway, a global leader in employee engagement and benefits, is seeking a dedicated Enterprise Client Success Manager to join our team. As a key member of our Client Success team, you will be responsible for delivering a world-class service to our clients, ensuring their success and satisfaction with our products.Key...
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Enterprise Client Success Manager
20 hours ago
London, Greater London, United Kingdom Reward Gateway Full timeAbout the RoleReward Gateway, a global leader in employee engagement and benefits, is seeking a dedicated Enterprise Client Success Manager to join our team. As a key member of our Client Success team, you will be responsible for delivering a world-class service to our clients, ensuring their success and satisfaction with our products.Key...
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Enterprise Client Success Manager
4 weeks ago
London, Greater London, United Kingdom Ometria Full timeEnterprise Customer Solutions ManagerWe are seeking an experienced Enterprise Customer Solutions Manager to become a vital part of our Customer team, focused on enabling clients to effectively utilize Ometria's Customer Data and Experience Platform. In this essential position, you will oversee technical initiatives, cultivate client partnerships, guarantee...
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Customer Success Manager
3 days ago
London, Greater London, United Kingdom TryHackMe Full timeAt TryHackMe, we're on a mission to revolutionize the way people learn and teach cyber security. As a key member of our Customer Success Team, you'll play a vital role in driving the growth and success of our Enterprise clients.About the RoleWe're seeking a highly motivated and strategic Customer Success Manager (Education) to join our team. As a key point...
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Customer Success Manager
3 days ago
London, Greater London, United Kingdom TryHackMe Full timeAt TryHackMe, we're on a mission to revolutionize the way people learn and teach cyber security. As a key member of our Customer Success Team, you'll play a vital role in driving the growth and success of our Enterprise clients.About the RoleWe're seeking a highly motivated and strategic Customer Success Manager (Education) to join our team. As a key point...
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Enterprise Customer Success Manager
4 days ago
London, Greater London, United Kingdom AppZen Full timeAbout the RoleAppZen is the leader in autonomous spend-to-pay software, revolutionizing the way organizations manage their enterprise spend. As an Enterprise Customer Success Manager, you will play a critical role in driving customer adoption and ensuring seamless integration with our software solutions.Key ResponsibilitiesCustomer Relationship Management:...
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Enterprise Customer Success Manager
4 days ago
London, Greater London, United Kingdom AppZen Full timeAbout the RoleAppZen is the leader in autonomous spend-to-pay software, revolutionizing the way organizations manage their enterprise spend. As an Enterprise Customer Success Manager, you will play a critical role in driving customer adoption and ensuring seamless integration with our software solutions.Key ResponsibilitiesCustomer Relationship Management:...
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Enterprise Customer Success Manager
2 days ago
London, Greater London, United Kingdom AppZen, Inc. Full timeAbout AppZen, Inc.AppZen is the leader in autonomous spend-to-pay software, leveraging patented artificial intelligence to process information from thousands of data sources. This enables organizations to better understand enterprise spend at scale, making smarter business decisions. Our software seamlessly integrates with existing accounts payable, expense,...
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Enterprise Customer Success Manager
2 days ago
London, Greater London, United Kingdom AppZen, Inc. Full timeAbout AppZen, Inc.AppZen is the leader in autonomous spend-to-pay software, leveraging patented artificial intelligence to process information from thousands of data sources. This enables organizations to better understand enterprise spend at scale, making smarter business decisions. Our software seamlessly integrates with existing accounts payable, expense,...
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Enterprise Client Success Manager
4 weeks ago
London, Greater London, United Kingdom Ometria Full timeEnterprise Customer Solutions ManagerWe are seeking an experienced Enterprise Customer Solutions Manager to join our dedicated Customer team, focused on enabling clients to fully utilize Ometria's Customer Data and Experience Platform. In this crucial position, you will be responsible for overseeing technical projects, fostering client relationships,...
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Customer Success Manager
1 hour ago
London, Greater London, United Kingdom TryHackMe Full timeAt TryHackMe, we're on a mission to revolutionize the way people learn and teach cyber security. As a key member of our Customer Success Team, you'll play a vital role in driving the growth and satisfaction of our Enterprise clients.About the RoleWe're seeking a highly motivated and strategic Customer Success Manager (Education) to join our team. As the...
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Enterprise Customer Success Manager
4 days ago
London, Greater London, United Kingdom SevenRooms Full time**About the Role**We are seeking a highly skilled Customer Success Manager to join our team at SevenRooms. As a key member of our customer success team, you will play a critical role in ensuring the long-term success of our enterprise customers.Key Responsibilities:Manage a book of business to ensure strong customer health, adoption, and retention revenue...
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Enterprise Customer Success Manager
4 days ago
London, Greater London, United Kingdom SevenRooms Full time**About the Role**We are seeking a highly skilled Customer Success Manager to join our team at SevenRooms. As a key member of our customer success team, you will play a critical role in ensuring the long-term success of our enterprise customers.Key Responsibilities:Manage a book of business to ensure strong customer health, adoption, and retention revenue...
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Customer Success Manager
2 days ago
London, Greater London, United Kingdom TryHackMe Full time £2,500About the RoleWe are seeking a highly motivated and strategic Customer Success Manager (Education) to join our growing Customer Success Team at TryHackMe.As a key member of our team, you will be responsible for developing and executing a comprehensive customer success strategy to drive growth, retention, and expansion of our Enterprise client portfolio.Key...
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Customer Success Manager
1 day ago
London, Greater London, United Kingdom TryHackMe Full time £2,500About the RoleWe are seeking a highly motivated and strategic Customer Success Manager (Education) to join our growing Customer Success Team at TryHackMe.As a key member of our team, you will be responsible for developing and executing a comprehensive customer success strategy to drive growth, retention, and expansion of our Enterprise client portfolio.Key...
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Enterprise Client Success Manager
2 weeks ago
London, Greater London, United Kingdom Reward Gateway Full timeAbout the RoleReward Gateway, a global market leader in benefits and employee engagement, is seeking a dedicated Enterprise Client Success Manager to deliver a world-class service and be HR's most valued partner.The Client Success team ensures that customers see value in the product they pay for and that they're happy with the results. A Client Success...
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Enterprise Account Success Manager
4 weeks ago
London, Greater London, United Kingdom Canonical Full timeOverview of the Enterprise Customer Success Manager Role at Canonical The Customer Success department at Canonical is pivotal in enhancing client satisfaction and retention. The primary goal is to minimize risks and churn while facilitating the seamless adoption of our innovative products and services. As an Enterprise Customer Success Manager (CSM),...
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Enterprise Customer Success Manager
5 days ago
London, Greater London, United Kingdom Aibidia Full timeJob SummaryAibidia is seeking a highly skilled Enterprise Customer Success Manager to join our Growth team. As a key member of our Revenue team, you will play a crucial role in empowering and enabling our enterprise customers to achieve their goals through our solutions.Key ResponsibilitiesOnboarding and Implementation: Lead Aibidia's onboarding and...
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Enterprise Customer Success Manager
5 days ago
London, Greater London, United Kingdom Aibidia Full timeJob SummaryAibidia is seeking a highly skilled Enterprise Customer Success Manager to join our Growth team. As a key member of our Revenue team, you will play a crucial role in empowering and enabling our enterprise customers to achieve their goals through our solutions.Key ResponsibilitiesOnboarding and Implementation: Lead Aibidia's onboarding and...
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Programmes Manager
2 days ago
London, Greater London, United Kingdom Enterprise Nation Full timeAbout Enterprise NationEnterprise Nation is a leading small business support provider and platform, renowned for its vibrant community of small businesses and business advisers. Our mission is to provide trusted business support, connecting businesses to resources and support via our dynamic platform, delivering business support programmes for the public...