Administrative Support Specialist
3 weeks ago
Job Overview
We are looking for an Administrative Support Specialist who thrives in a collaborative environment and is dedicated to providing exceptional administrative assistance efficiently and promptly.
The ideal candidate will possess outstanding communication abilities, proficiency in IT, particularly in Word, Excel, and Outlook, along with a diverse background in administrative tasks. If you excel in a dynamic setting, are adaptable, and can manage shifting priorities, this role presents a valuable opportunity to enhance your skills in a vibrant and fast-paced atmosphere.
The Occupational Health and Wellbeing Team operates across multiple locations and serves a significant number of employees, providing essential health services to both internal staff and local businesses. This position will primarily be situated within the Occupational Health Department.
Key Responsibilities
The Occupational Health and Wellbeing Service comprises various professionals, including Occupational Health Nurses, Advisors, Screening Nurses, and Administrative Staff. As the Administrative Support Specialist, you will engage in various clerical duties within the department, including managing administrative tasks and providing support to the clinical team.
Your responsibilities will include:
- Assisting the multi-disciplinary team with both clinical and non-clinical tasks to ensure seamless service delivery.
- Managing documentation and ensuring that necessary investigations are completed and results are readily accessible.
- Organizing and filing reports and results as required.
Personal Attributes
Essential Qualities
- Ability to collaborate effectively within a multi-disciplinary team.
- Initiative to resolve routine inquiries in accordance with departmental protocols.
- Capability to work independently while adhering to established procedures.
- Strong time management skills to meet deadlines.
Qualifications and Experience
Required Skills
- Basic numeracy and literacy skills.
- Experience in a clerical or administrative role within an office environment.
- Proficiency in Microsoft Office applications, including Word, Outlook, and Excel.
Desirable Skills
- Familiarity with Occupational Health software.
Attitude and Approach
Essential Attributes
- Commitment to delivering high-quality customer service.
- Flexibility and adaptability to changing duties and hours based on service needs.
- Professional demeanor and courteous interaction with colleagues and service users.
Skills and Knowledge
Essential Skills
- Basic IT proficiency.
- Knowledge of Microsoft Office applications for maintaining records and processing documents.
- Understanding of data protection and information security protocols.
- Ability to prioritize tasks effectively.
- Strong interpersonal skills to communicate clearly with patients and colleagues.
Desirable Knowledge
- Familiarity with hospital information systems.
- Understanding of medical terminology.
- Clinical skills such as phlebotomy.
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