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Administrative Support Specialist

2 months ago

South Shields, South Tyneside, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

Job Overview

We are looking for an Administrative Support Specialist who thrives in a collaborative environment and is dedicated to providing exceptional administrative assistance efficiently and promptly.

The ideal candidate will possess outstanding communication abilities, proficiency in IT applications, particularly in Word, Excel, and Outlook, along with a diverse background in administrative functions. If you excel in a dynamic setting, are adaptable, and can handle shifting priorities, this position offers a great opportunity to enhance your skills in a vibrant and fast-paced workplace.

The Occupational Health and Wellbeing Team operates across multiple locations and serves a significant number of employees, providing essential health services to both internal staff and external organizations. This role will primarily be situated within the Occupational Health Department.

Key Responsibilities

The Occupational Health and Wellbeing Service comprises a team of professionals including Occupational Health Nurses, Advisors, Screening Nurses, and Administrative Staff. As an Administrative Support Specialist, you will engage in various administrative tasks within the department, including clerical duties, data management, and supporting the delivery of basic clinical services.

Your responsibilities will include ensuring that all necessary investigations are completed and results are accessible to facilitate effective care. You will also manage the filing of results and reports as required.

Personal Attributes

Essential Qualities

  • Ability to work efficiently within a multidisciplinary team.
  • Initiative to resolve routine inquiries in accordance with departmental protocols.
  • Capability to work independently while adhering to established procedures.
  • Competence in meeting deadlines.

Qualifications and Experience

Essential

  • Basic numeracy and literacy skills equivalent to Level 1.
  • Proven experience in an office environment, particularly in clerical or administrative roles.
  • Familiarity with Microsoft Office applications including Word, Outlook, and Excel.
  • Experience with Occupational Health software is advantageous.

Desirable Attributes

  • Previous experience in Occupational Health settings.

Additional Information

Essential Attitudes

  • Commitment to delivering high-quality customer service.
  • Flexibility and adaptability to changing duties and hours as needed.
  • Team-oriented approach.
  • Professional and courteous demeanor towards colleagues and service users.
  • Willingness to participate in ongoing professional development and training.

Skills and Knowledge

Essential Skills

  • Basic IT proficiency.
  • Knowledge of Microsoft Office Suite for maintaining databases and processing documents.
  • Understanding of data protection and information security regulations.
  • Ability to prioritize tasks effectively.
  • Strong interpersonal skills.
  • Capability to communicate information clearly to colleagues and clients, adjusting communication style as necessary.

Desirable Skills

  • Familiarity with hospital information systems.
  • Understanding of medical terminology.
  • Clinical skills such as phlebotomy.