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Administrative Support Specialist

2 months ago


South Shields, South Tyneside, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

Job Overview

We are looking for an Administrative Support Specialist who thrives in a collaborative environment and is dedicated to providing exceptional administrative assistance efficiently and promptly.

The ideal candidate will possess outstanding communication abilities, proficiency in IT, particularly in applications such as Word, Excel, and Outlook, along with a diverse background in administrative functions. If you excel in a dynamic setting, demonstrate flexibility, and can adjust to shifting priorities, this position presents a fantastic opportunity to enhance your skills within a vibrant and fast-paced organization.

The Occupational Health and Wellbeing Team operates across multiple locations and serves a substantial number of employees, ensuring the delivery of essential health services. This role will primarily be situated within the Occupational Health Department.

Key Responsibilities

The Occupational Health and Wellbeing Service comprises a team of professionals including Occupational Health Nurses, Advisors, Screening Nurses, and Administrative Staff. As an Administrative Support Specialist, you will engage in various administrative tasks within the department, which may include periods of independent work during specific hours. The department operates Monday to Friday, from 08:00 to 17:00.

We seek an individual who is passionate about employee health and wellbeing, equipped with strong communication, IT, and interpersonal skills, and who can work effectively within a friendly and dynamic team.

About Our Organization

We are committed to fostering a culture of respect, fairness, and compassion within our workplace. Our organization values diversity and welcomes applications from individuals of all backgrounds. We prioritize the health and wellbeing of our workforce and provide access to high-quality education, training, and career advancement opportunities. Flexible working arrangements are supported in line with our policies.

Essential Qualifications

  • Ability to work collaboratively within a multidisciplinary team.
  • Initiative to resolve routine inquiries in accordance with departmental protocols.
  • Capability to operate with minimal supervision while adhering to established procedures.
  • Ability to meet deadlines effectively.

Required Experience

  • Proficient in communicating with individuals at all levels, both verbally and in writing.
  • Previous experience in an office setting with clerical or administrative responsibilities.
  • Familiarity with Microsoft Office applications, including Word, Outlook, and Excel.
  • Experience with Occupational Health software is advantageous.

Personal Attributes

  • Commitment to delivering excellent customer service.
  • Flexibility and adaptability to changing duties and hours as needed.
  • Team-oriented with a professional and courteous demeanor.
  • Willingness to participate in ongoing development programs to enhance skills relevant to the role.

Skills and Knowledge

  • Basic IT skills and knowledge of Microsoft Office applications.
  • Understanding of data protection and information security regulations.
  • Ability to prioritize tasks effectively.
  • Strong interpersonal skills to communicate information clearly to colleagues and patients.