Administration Support Specialist

1 week ago

South Shields, South Tyneside, United Kingdom South Tyneside Health Collaboration Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as an Administration Support Specialist. As a key member of our team, you will be responsible for providing administrative support to our Mental Health Team and Service Facilitators in the delivery of STHC Services and Programmes across South Tyneside.

Key Responsibilities
  • Provide administrative support to the Service Coordinators, HR Officer, and Communications and Support Coordinator on a day-to-day basis.
  • Respond to and deal with any issues that arise, escalating to the Service Coordinator and/or Manager as necessary.
  • Responsible for the day-to-day operation of the Enhanced Access Service, liaising with practices and providers of the service.
  • Responsible for taking all queries regarding Enhanced Access and other STHC services, liaising with the GP Practices and booking appointments if required.
Person Specification

We are looking for an individual with the following skills and experience:

  • High standard of literacy and numeracy.
  • Ability to work without close supervision.
  • Able to prioritize a number of conflicting demands.
  • Able to work as part of a team.
  • Excellent organization skills with the ability to prioritize workload.
  • The ability to exercise judgment when dealing with problems.
  • Excellent communication and interpersonal skills.
  • Resilient and calm under pressure.
  • Excellent computer skills, including MS Word and MS Excel.
What We Offer

We offer a range of benefits, including:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
  • Innovative teams who strive in forward thinking, with a voice that is heard.
  • A visible and supportive management team, with operational support that gets it.
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets.
About Us

South Tyneside Health Collaboration is a GP Federation with 18 member GP Practices that runs numerous healthcare services across South Tyneside. We are committed to providing high-quality care to our patients and are looking for individuals who share our values and are passionate about delivering excellent patient care.

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