Medical Receptionist/Office Manager
2 weeks ago
Job Title: Medical Receptionist/Office Manager
Company: Sunblink Ltd
Location: On-site at the clinic
Job Type: Full-time
Hours: 40 hours per week, Monday to Friday
Salary: Up to £35,000 per annum + commission
Job Description:
Job Summary:
We are seeking a highly skilled and experienced Medical Receptionist/Office Manager to join our team at Sunblink Ltd. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and administrative support to our valued patients.
Key Responsibilities:
- Manage the reception area with a professional demeanor, ensuring a positive experience for patients.
- Handle patient bookings, including scheduling, amending, and cancelling appointments efficiently.
- Respond to patient inquiries, ensuring a prompt and courteous response.
- Perform administrative tasks such as filing, scanning, and maintaining patient records.
- Upsell clinic products and convert patient inquiries into appointments.
- Assist with administrative tasks to support clinic operations.
Requirements:
- Minimum of 3 to 5 years of experience in a beauty, luxury, or private medical environment.
- Excellent customer service skills and a professional appearance.
- Strong organisational skills and the ability to multitask effectively.
- Proficiency in Microsoft Office and clinic management software.
- Knowledge of administrative procedures and protocols.
- Ability to work independently and demonstrate initiative.
Working Conditions:
- Full-time position based on-site at the clinic.
- After a successful six-month probation period, one day of remote work may be offered.
Commission Structure:
- Opportunity to earn additional commission for product sales and patient conversions.
- Potential to earn an extra £450-£800 per month based on meeting 80 patient conversion targets.
What We Offer:
As a Medical Receptionist/Office Manager at Sunblink Ltd, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and administrative support to our valued patients. You will be part of a team that is dedicated to delivering high-quality care and services to our patients.
How to Apply:
If you are a motivated and experienced administrative professional looking for a new challenge, please submit your application, including your resume and a cover letter, to us.
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