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Receptionist - Private Healthcare Facility

2 months ago


London, Greater London, United Kingdom Office Angels Full time

Job Summary:

We are seeking a highly organized and detail-oriented Receptionist to join our team at a leading private medical clinic in London. As a Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of the clinic.

Key Responsibilities:

  • Front Desk Operations: Greet patients, answer phone calls, and respond to emails in a professional and courteous manner.
  • Administrative Tasks: Manage patient records, schedule appointments, and maintain accurate and up-to-date records.
  • Compliance and Regulations: Ensure compliance with all relevant regulations and laws, including data protection and confidentiality.
  • Communication: Develop and maintain effective relationships with patients, staff, and external partners.
  • Teamwork: Collaborate with the Practice Manager and other team members to achieve clinic goals and objectives.

Requirements:

  • Exceptional Communication Skills: Ability to communicate effectively with patients, staff, and external partners.
  • Administrative Experience: Previous experience in an administrative role, preferably in a medical or healthcare setting.
  • Technical Skills: Proficient in Microsoft Office, including Excel, and ability to learn new software and systems.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Teamwork: Ability to work collaboratively with others to achieve clinic goals and objectives.

What We Offer:

Office Angels is an equal opportunities employer and offers a competitive salary and benefits package. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.