Receptionist (Healthcare)

2 months ago

London, Greater London, United Kingdom Nuffield Health Full time

About Nuffield Health

Nuffield Health is the UK's largest Healthcare Charity, dedicated to helping people feel at ease and find their way to where they're meant to be. As the face of Nuffield Health, you'll be the first point of contact for patients and visitors, providing exceptional service and support.

Job Summary

We're seeking a skilled Receptionist to join our team at Nuffield Health Barts Hospital. As a Receptionist, you'll be responsible for:

  • Welcoming patients and visitors, providing a warm and friendly welcome
  • Using your empathy and customer service skills to build positive relationships with patients and colleagues
  • Answering phone calls, dealing with enquiries, and booking appointments
  • Directing patients to the appropriate changing or waiting rooms
  • Working closely with colleagues to ensure the department runs smoothly
  • Preparing clinical paperwork, referral forms, charge sheets, and terms and conditions

Key Responsibilities

As a Receptionist at Nuffield Health, you'll have the opportunity to work in a dynamic and supportive environment, providing exceptional service to patients and visitors. Your key responsibilities will include:

  • Providing administrative support to the healthcare team
  • Managing patient records and maintaining accurate and up-to-date information
  • Coordinating appointments and bookings
  • Handling patient queries and concerns
  • Working collaboratively with colleagues to achieve departmental goals

What We Offer

Nuffield Health offers a range of benefits to support your career and well-being, including:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Access to our pension scheme
  • Discounted gym membership
  • A supportive and inclusive work environment

Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic IT skills and knowledge of administrative software
  • Experience of working in a healthcare setting or customer-facing role
  • Ability to maintain confidentiality and handle sensitive information

How to Apply

If you're passionate about delivering exceptional service and supporting the healthcare team, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

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