Insurance Technician

7 days ago

Bedford, Bedford, United Kingdom Howden Group Holdings Full time
Job Role:

As a Technician at Howden Group Holdings, you will be assigned to an Operating Entity and be responsible for providing technical administration support to broking staff within dedicated Business Units. You will ensure that your responsibilities are completed in accordance with applicable Company/Group policies.

Key Responsibilities:
  • Meet agreed targets
  • Handle assigned projects and contribute to others as required
  • Provide management information to managers as required
  • Assist in the creation of client and broking documents
  • Process slips, quotes, indications, and endorsements
  • Perform technical duties (including data entry, credit control, chasing subjectivities)
  • Keep informed of all regulatory and legal changes which impact on the job role
  • Ensure up-to-date records are maintained at all times on the Company systems
  • Respond appropriately to issues as they arise
  • Develop positive relationships with your Business Units
  • Deal with incoming enquiries from clients, insurers, and third parties as appropriate
  • Deal with client renewals and mid-term adjustments as appropriate
  • Respond to clients (both internal and external)
Skills & Attributes:
  • This is an entry-level role, and full training will be provided.
  • Previous work in Insurance or a customer-facing environment is desirable.
  • Attention to detail with the ability to produce accurate documentation
  • Ability to work optimally within a team
  • Prioritisation and interpersonal skills
  • Self-motivated
  • Ability to communicate optimally, both verbally and in writing
  • Willingness to study for examinations
  • Excellent organisational skills
  • Confident communication both written and verbal
Qualifications:
  • GCSEs (or equivalent) including English and Maths is essential
  • A-level Grade A-C (or equivalent)
  • Progression towards gaining professional qualifications is desired, but not crucial
Our Culture:

We've travelled far since opening our first office in 1994. Back then, we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in:

  • An employee-ownership model
  • Aligned external investors
  • The trust and integrity born of friendship
  • Expertise
  • Independence

Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.

Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone.

Diversity & Inclusion:

At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Who we're looking for:

At Howden, we value diversity - there is no one Howden 'personality type'. Instead, we're looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new
  • We support each other, in the small everyday moments and the bigger challenges
  • We are determined to make a positive difference, at work and beyond
What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion:

At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our sustainability promise:

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

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