Wholesale Operations Coordinator

14 hours ago

London, Greater London, United Kingdom Zachary Daniels Full time
About the Role

We are seeking a highly motivated and organized Wholesale Coordinator to join our team at Zachary Daniels. As a Wholesale Coordinator, you will play a key role in supporting our global trade operations, ensuring seamless communication with our business partners and customers.

Key Responsibilities
  • Account Support: Provide exceptional customer service, fielding account-specific calls and emails, and developing strong relationships with key partners and retailers.
  • Product Setup and Support: Assist with in-depth product setup information, providing partners and retailers with the necessary details.
  • Sales Data Analysis and Reporting: Analyze sales data and generate weekly reports, including key initiatives sales data and stock availability.
  • Order Processing and Management: Process orders, review and enter orders, and maintain open order workbooks, linking with other departments.
  • Meetings and Communication: Attend internal and external meetings, ensuring effective communication and collaboration with stakeholders.
  • Data Cleansing and Maintenance: Perform data cleansing tasks to ensure accurate and up-to-date information.
  • Customer and Vendor Relationship Management: Develop and maintain strong working relationships with customers, retail partners, peers, and other departments.
  • Product Knowledge and Training: Participate in product and brand knowledge training to stay up-to-date on new and existing product lines.
  • Administrative Support: Provide end-to-end administrative support to ensure seamless operations.
Requirements
  • Experience: 1+ years of experience in a similar role, preferably in a consumer goods, FMCG, distribution, or wholesale business.
  • Skills: Effective verbal and written communication skills, attention to detail, strong organizational skills, and a willingness to learn and adapt.
  • Desired Skills: Team player with excellent customer service skills, comfortable in a fast-paced environment, process and results-driven, and computer literate.
What We Offer
  • Competitive Salary: £35,000 starting salary.
  • Benefits: 33 days holiday per year, team events and social activities, pension matching, and private healthcare cover.
  • Professional Development: Opportunities for growth and development, including training and mentorship.

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