Wholesale Operations Specialist

2 months ago


London, Greater London, United Kingdom H&M Group Full time

Wholesale Operations Specialist

Become an integral part of our team as a Wholesale Operations Specialist, where your contributions will significantly impact the efficiency and profitability of our Wholesale division. Your primary role will involve overseeing the seamless execution of the wholesale order cycle and serving as the crucial link between the wholesale sector and various internal teams.

Key Responsibilities:

  • Oversee the logistical distribution of products to wholesale clients, ensuring timely arrivals
  • Deliver exceptional customer service while collaborating effectively with partners to enhance sales
  • Assist in providing invoicing details for wholesale clients
  • Work closely with the Buying team for updates and product developments
  • Generate precise reports, perform data entry, and manage administrative duties
  • Act as the primary contact for partners regarding inquiries related to deliveries and orders
  • Participate in trade discussions, support the Account Manager, and ensure effective product presentations to partners
  • Regularly communicate relevant documents and updates to partners

Required Qualifications:

  • Prior experience in a comparable position
  • Experience with wholesale or franchise partners is advantageous
  • Familiarity with product development and logistics operations
  • Exceptional relationship management skills and a strong commitment to customer service
  • Proficient in Excel, including advanced functions such as Pivot tables and Vlookups

About Our Company:

Since its inception, our brand has achieved global expansion, operating in over 40 countries and offering a range of elevated essentials and innovative designs. Our commitment to enduring style, quality, and sustainability is evident in our collection, with 92% of materials sourced sustainably.

Work Environment:

Experience a hybrid work model that allows for flexibility between remote work and in-office collaboration. Interdepartmental cooperation may necessitate approximately three days per week in the office.

We look forward to welcoming you as a Wholesale Operations Specialist and appreciate your interest in joining our team.



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