Bilingual Customer Support Specialist

4 weeks ago


Sheffield, Sheffield, United Kingdom ant marketing Full time
Join Ant Marketing Ltd

We are excited to announce an opportunity for a Bilingual Customer Support Specialist fluent in French to become a vital part of our customer service team. If you possess fluency in French, exceptional written communication abilities, and a passion for delivering outstanding customer support, this position is tailored for you

Position Overview:
  • Handling customer inquiries via phone, email, and various online platforms
  • Maintaining high-quality service while working efficiently in a fast-paced environment
  • Collaborating with management and cross-functional teams to address customer concerns
  • Upholding the brand's reputation by ensuring customer satisfaction
  • Communicating with customers in written French
What We Provide:
  • Attractive salary with a structured pay progression plan
  • Generous vacation allowance along with additional public holidays
  • Thorough training and professional development opportunities
  • Possibility of remote work following the initial training period
  • Opportunities for career growth within the organization
Candidate Requirements:
  • Proficiency in French (both written and spoken)
  • Strong written communication skills in English and French
  • Flexibility to work varying shifts, including weekends
  • A positive mindset and eagerness to learn and develop

If you are passionate about delivering exceptional customer service and wish to enhance your skills in a vibrant workplace, we would be delighted to connect with you



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