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Bilingual Customer Support Specialist

2 months ago

Sheffield, Sheffield, United Kingdom ant marketing Full time
Join the Team at Ant Marketing Ltd

We are excited to announce an opportunity for a Bilingual Customer Support Specialist who is fluent in French to become a vital part of our customer service team. If you possess strong communication skills in both French and English and have a passion for delivering exceptional service, this position may be the ideal fit for you

Position Overview:
  • Handling customer inquiries via phone, email, and other communication channels
  • Maintaining a high standard of service while working efficiently
  • Cooperating with management and various departments to address customer concerns
  • Promoting the brand effectively to ensure a positive customer experience
  • Providing written support to customers in French
What We Provide:
  • Attractive salary with opportunities for salary progression
  • Generous vacation policy along with additional public holidays
  • Extensive training and development programs
  • Possibility of remote work following the initial training period
  • Opportunities for career growth within the organization
Candidate Requirements:
  • Proficiency in French (both written and spoken)
  • Excellent written communication abilities in English and French
  • Flexibility to work occasional weekends
  • Positive mindset and eagerness to learn and advance

If you are dedicated to providing outstanding customer support and wish to enhance your skills in a vibrant workplace, we encourage you to consider this opportunity