Lead Front-of-House Operations Manager

4 weeks ago


Charing, United Kingdom Il Gattopardo Full time £45,000

Position Overview:
As the Lead Front-of-House Operations Manager at Il Gattopardo, you will be instrumental in overseeing the guest experience at our distinguished Italian dining establishment.

Key Responsibilities:
- Manage and enhance front-of-house operations, ensuring that our guests receive unparalleled service and attention.
- Lead, mentor, and inspire the front-of-house team, fostering a collaborative and positive work atmosphere.
- Address guest inquiries and concerns with professionalism and promptness, maintaining our high service standards.
- Collaborate closely with kitchen and service teams to ensure seamless operations and effective communication.

Qualifications:
- Proven track record in a managerial role within a fine dining or luxury hospitality setting.
- Exceptional organizational skills and meticulous attention to detail, particularly in managing reservations and front-of-house activities.
- Strong leadership capabilities, with a focus on motivating a team to achieve excellence.
- A genuine passion for delivering outstanding service and crafting memorable dining experiences for guests.
- Proficiency in English is required; knowledge of additional languages is advantageous.

Compensation and Benefits:
- Competitive salary based on experience.
- Opportunities for professional growth and advancement within our esteemed restaurant group.

Inclusivity Commitment:
At Il Gattopardo, we celebrate diversity and are dedicated to fostering an inclusive environment for all team members.



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