Sales Operations Manager

3 weeks ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Position: Sales Operations Manager - Audi Taunton

Hours: Full-time, Monday to Friday with alternate weekends, totaling 45 hours per week

Compensation: Competitive base salary along with OTE and a company vehicle

Benefits: 25 days of annual leave plus public holidays, Employee Assistance Programme, Discounted Vehicle Purchase Scheme, Colleague Car Benefit Offers, life insurance, and pension plan

About Us

Marshall Motor Group stands as one of the largest automotive dealership networks in the UK, representing 23 of the most esteemed car, van, truck, and motorcycle manufacturers across 141 dealerships in 34 counties.

We prioritize our workforce as much as our clientele. As a part of the Constellation Automotive Group, which encompasses webuyanycar, cinch, and BCA, we provide extensive opportunities for career growth and personal development.

Role Overview

We are in search of a seasoned Sales Operations Manager to lead our sales team at the Audi dealership in Taunton. This role requires leveraging your sales management expertise to guide the team in achieving favorable outcomes for our clients.

Reporting directly to the Head of Business, this is an exceptional opportunity to be part of a prominent automotive group while representing a prestigious brand. You will oversee a team of Sales Executives and a Transaction Manager, focusing on both new and pre-owned vehicle sales. We seek an individual who can propel the team and business forward, with a strong background in budgeting and forecasting.

We offer a comprehensive range of benefits in a supportive environment that fosters career advancement, granting you the autonomy and resources needed to thrive.

Key Responsibilities

  • Supervising the Sales Executives and Transaction Manager
  • Inspiring the team to achieve positive customer outcomes while meeting weekly sales targets for vehicles, financing, and insurance products
  • Engaging with customers both in-person and through digital communication, addressing customer complaints effectively
  • Promoting vehicles and services available at the dealership and online
  • Ensuring outstanding customer service that consistently reflects high customer satisfaction ratings
  • Preparing finance proposals that prioritize the best interests of the customer

Qualifications

To excel in this position, you should possess prior experience as a sales manager within the automotive sector, specifically in a main dealership setting. Additionally, you will need to demonstrate the following:

  • Exceptional relationship-building skills with both internal and external stakeholders
  • Capability to lead and motivate a team towards achieving both qualitative and quantitative objectives
  • A composed and professional demeanor
  • A commitment to the core values of People, Customers, Integrity, and Innovation

Our policy is to recruit the most qualified individuals and provide equal opportunities for employee advancement, including promotions and training, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

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