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Sales and Operations Manager

2 months ago

Cambridge, Cambridgeshire, United Kingdom Dockerill Groundworks Group Full time
About the Role

We are seeking a highly skilled and experienced Sales and Operations Manager to join our team at Dockerill Groundworks Group. As a key member of our leadership team, you will be responsible for driving the sales of our aggregate sales yard and volumetric concrete services, while also overseeing the daily operations of our sales yard.

Key Responsibilities
  • Sales Management:
    • Develop and implement sales strategies to attract new customers and retain existing ones.
    • Build and maintain strong relationships with clients, contractors, and suppliers.
    • Prepare and present sales proposals, quotes, and contracts.
    • Conduct market research to identify new business opportunities and stay ahead of industry trends.
  • Operations Management:
    • Oversee the daily operations of the sales yard, ensuring efficiency and productivity.
    • Manage inventory levels, ordering, and stock rotation.
    • Ensure all equipment and vehicles are properly maintained and operational.
    • Implement and enforce health and safety regulations.
  • Customer Service:
    • Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
    • Provide expert advice on products and services to help customers make informed decisions.
Requirements
  • Proven experience in sales and operations management, ideally within the construction materials industry.
  • Strong leadership and organisational skills with the ability to multitask effectively.
  • Excellent communication, negotiation, and interpersonal skills.
  • A proactive and results-oriented approach with a strong focus on customer service.
  • Valid driving licence and ability to operate yard equipment when necessary.
  • Familiarity with health and safety regulations.
What We Offer
  • Company vehicle for work.
  • Fuel expense for commute.
  • Automatic enrolment in a pension scheme.
  • Work laptop & phone.