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Sales Operations Manager
2 months ago
Position: Sales Operations Manager - Audi Taunton
Hours: Full-time, Monday to Friday with alternate weekends, totaling 45 hours per week
Compensation: Competitive base salary plus OTE and a company vehicle
Benefits: 25 days of annual leave in addition to public holidays, Employee Assistance Programme, Discounted Vehicle Purchase Scheme, Colleague Car Benefit Offers, life insurance, and pension plan
About Us
Marshall Motor Group stands as one of the largest automotive dealership networks in the UK, representing 23 renowned manufacturers across 141 dealerships in 34 counties.
We prioritize our employees as much as our clientele. As a member of the Constellation Automotive Group, which encompasses webuyanycar, cinch, and BCA, we offer substantial opportunities for career growth and development.
Role Overview
We are in search of a seasoned Sales Operations Manager to lead our sales team at the Audi dealership in Taunton. This position requires leveraging your sales management expertise to guide the team towards achieving favorable outcomes for our clients.
Reporting directly to the Head of Business, this role presents an exceptional opportunity to represent a prestigious brand within a leading automotive group. You will manage a team of Sales Executives and a Transaction Manager, overseeing both new and pre-owned vehicle sales. We seek an individual who can propel the team and business forward, with prior experience in budgeting and forecasting.
We provide an excellent array of benefits in a setting that fosters career advancement, offering autonomy, support, and a foundation for success.
Key Responsibilities
- Overseeing the Sales Executives and Transaction Manager
- Inspiring the team to achieve positive customer outcomes while meeting weekly sales targets for vehicles, financing, and insurance products
- Engaging with customers through face-to-face interactions and digital communication, addressing customer complaints efficiently
- Promoting vehicles and services available at the dealership and online
- Ensuring exceptional customer service that consistently results in high customer satisfaction scores
- Preparing finance proposals that prioritize the best interests of the customer
Qualifications
To excel in this role, candidates should possess prior experience as a sales manager within the automotive sector, particularly in a main dealership setting. Additionally, the following attributes are essential:
- Strong relationship-building skills with both internal and external stakeholders
- Ability to lead and motivate a team to meet both quality and quantity objectives
- Professional demeanor and calm approach
- Commitment to the core values of People, Customers, Integrity, and Innovation
We are dedicated to hiring the most qualified individuals and providing equal opportunities for employee advancement, including promotions and training, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
