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Warranty Process Lead

2 months ago

Corby, Northamptonshire, United Kingdom INEOS Automotive Full time
About the Role

We are seeking a highly skilled Warranty Process Lead to join our Aftersales team at INEOS Automotive. As a key member of our global team, you will play a critical role in ensuring the smooth operation of our Warranty management system.

Key Responsibilities
  • Process Warranty claims and authorisation requests in a timely and accurate manner
  • Evaluate and implement changes to the Warranty system and policies to improve efficiency and accuracy
  • Liaise with Commercial and Quality departments to identify areas for improvement and implement enhancements
  • Support third-party repairers and end-users, providing coaching and training as needed
  • Drive continuous improvement initiatives to enhance the Warranty claim software and user experience
Requirements
  • Extensive experience in automotive technical service disciplines, with a strong background in Warranty-based business
  • Familiarity with SAP-based software tools or equivalent
  • Strong drive for continuous improvement and a Kaizen mentality
What We Offer

As a Warranty Process Lead at INEOS Automotive, you will have the opportunity to work with a dynamic and international team, driving innovation and excellence in our Aftersales operations. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.