Warranty Process Lead

3 weeks ago


Corby, Northamptonshire, United Kingdom INEOS Full time

Job Summary:

The Warranty Process Lead will be responsible for ensuring that warranty claims and authorisation requests are processed within the required timeframe. This role requires a strong understanding of automotive technical service disciplines and experience in warranty-based businesses.

Key Responsibilities:

  • Process warranty claims and authorisation requests in a timely manner
  • Evaluate and improve the warranty system and processes to ensure accuracy and efficiency
  • Liaise with Commercial and Quality departments to identify risks and improvements
  • Support third-party repairers and end-users
  • Coach and train service agent users on INEOS systems and policies

Requirements:

  • Broad experience in automotive technical service disciplines
  • Strong level of experience from warranty-based businesses with extensive automotive aftersales experience
  • Familiarity with SAP-based software tools or equivalent
  • Strong drive for continuous improvement

What We're Looking For:

A motivated and experienced professional who can lead the warranty process team and drive continuous improvement. If you have a strong background in automotive technical service disciplines and a passion for warranty management, we encourage you to apply.


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