Automotive Warranty Management Specialist
4 days ago
INEOS Automotive – A Leader in Innovation
We are a rapidly growing company with a strong presence in the automotive industry.
Our Warranty Process Lead plays a critical role in supporting our five sales regions globally, ensuring that our Warranty management system meets the highest quality standards.
The successful candidate will have broad experience in automotive technical service disciplines and a strong level of experience from Warranty based business with extensive automotive Aftersales experience.
A key aspect of this role is to ensure the provided Warranty management system meets the required standards in terms of accuracy, usability, functionality, and credibility.
Responsibilities include:
- Processing Warranty claims and authorisation requests within the required timeframe
- Evaluating and bringing changes to the Warranty system or policies and processes to enable a more accurate and efficient processing flow
- Liaising with Commercial and Quality departments to identify risks, improvements, and enhancements to both the Warranty claim software and user experience
- Highlighting opportunities to improve functionality while adhering to budget costs
We offer a competitive salary of $80,000 - $110,000 per annum, commensurate with experience, and a comprehensive benefits package.
This role requires strong analytical skills, excellent communication, and a drive for continuous improvement.
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