Administrative Support Specialist

1 week ago

Epsom, Surrey, United Kingdom E Personnel Recruitment Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative Hybrid to join our team at E-Personnel Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries in a timely and professional manner, providing accurate and efficient solutions to their needs.
  • Administration: Manage and maintain accurate records, perform data entry, and assist with administrative tasks as required.
  • Product Knowledge: Develop and maintain a thorough understanding of our company's products and services, as well as those of our subsidiary and associated companies.
  • Marketing and Promotion: Promote our products and services to existing customers, and assist with the despatch of customer questionnaire forms as needed.
  • Operations Support: Assist with the administration of operations, including the provision of statistical information and preparing standard or dictated letter responses to customers.
Requirements
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
  • Administrative Skills: Proficient in administrative tasks, including data entry, record-keeping, and document preparation.
  • Product Knowledge: Ability to develop and maintain a thorough understanding of our company's products and services.
  • Teamwork: Ability to work effectively as part of a team, providing support and assistance as needed.
What We Offer
  • Competitive Salary: A competitive salary package, with opportunities for growth and development.
  • Benefits: A range of benefits, including a scaled pension scheme, holiday allowance, and discretionary bonus.
  • Training and Development: Ongoing training and development opportunities, to ensure you have the skills and knowledge needed to succeed in your role.

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