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Cancer Care Support Specialist
2 months ago
Position Overview
An exciting opportunity has emerged within the Epsom & St Helier University Hospitals NHS Trust for a Cancer Care Support Specialist. The selected candidate will collaborate with a dedicated team of Clinical Nurse Specialists, Advanced Nurse Practitioners, and medical professionals to assist patients undergoing investigation and treatment for cancer.
Key Responsibilities
The primary role of the Cancer Care Support Specialist is to aid individuals in navigating the intricate health and social care landscape during and after their cancer treatment. The incumbent will facilitate care by serving as a central point of contact, ensuring swift re-entry into the system for those identified with urgent or specialized needs, and coordinating care, education, and support for individuals with non-complex care requirements.
About Our Organization
Epsom and St Helier University Hospitals NHS Trust delivers a comprehensive range of medical services to approximately 490,000 residents in southwest London and northeast Surrey. Additionally, we offer specialized services, particularly in renal and neonatal intensive care, to a broader region, encompassing parts of Sussex and Hampshire.
Our service area is characterized by its diversity, featuring a blend of urban and rural environments, along with varying quality of life levels. We cater to some of the most affluent postcodes in the country, as well as areas facing economic challenges. In partnership with NHS Surrey and NHS Sutton and Merton, we strive to provide the highest quality care to the communities we serve.
The Trust employs around 5,000 staff across its facilities and is supported by over 500 volunteers.
Job Duties
- Provide information and assistance to empower cancer patients and their caregivers to navigate the health and social care systems for individuals with non-complex needs (level one supported self-management as per the National Cancer Survivorship Initiative risk stratification model).
- Coordinate educational resources and support for individuals with non-complex care requirements.
Candidate Profile
Education and Qualifications
Essential
- GCSE Grades A - C/ 'O' in Mathematics and English
- Willingness to pursue further education and training
Desirable
- NVQ Level 3 in Health and Social Care or equivalent, or actively working towards it
Experience
Essential
- Background as a support worker or administrator in a healthcare setting
- Experience managing complex and sensitive issues on a daily basis, including interactions with distressed patients
Desirable
- Experience within an NHS acute trust and/or multidisciplinary team
- Familiarity with working alongside cancer patients and their families
Skills and Competencies
Essential
- Exceptional communication skills (both verbal and written)
- Strong time management and organizational abilities
- Capacity to work independently and unsupervised when necessary
- Ability to collaborate effectively as part of a team
- Self-driven with high work standards
Knowledge Base
Essential
- Proficiency in office management, systems, and practices
- Understanding of medical terminology
