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Customer Service Coordinator
2 months ago
**About the Role**
Dimensions Specialist Recruitment Ltd is seeking a highly skilled and organized individual to join our team as a Customer Service Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.
**Key Responsibilities**
- Provide information on products and services offered to existing customers.
- Take calls from customers and deal with all levels of enquiries in a clear and concise manner to ensure customer satisfaction.
- Undertake general day-to-day administration duties, including all aspects of mortgage accounts procedures.
- Prepare and issue standard or dictated letter responses to savings customers.
**Requirements**
- Proven communication and organizational skills.
- Experience gained within a customer service environment, dealing with customer enquiries.
- Organized, articulate, and willing to learn.
**What We Offer**
- An excellent remuneration and benefits package, including an annual bonus, pension, paid overtime, generous holiday entitlement, hybrid working, free parking, professional study sponsorship, and various social events throughout the year.
**About Us**
Dimensions Specialist Recruitment Ltd is a leading recruitment agency, dedicated to providing exceptional service to our clients and candidates. We are committed to helping our clients find the best talent in the industry.
