Customer Service Representative

3 weeks ago


Epsom, Surrey, United Kingdom Nuffield Health Full time

About the Role

We are seeking a highly skilled and customer-focused individual to join our Contact Centre team as a Contact Centre Coordinator. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a seamless experience.

Key Responsibilities

  • Expertly handle all customer contact, including calls, emails, live chat, and social media
  • Make effective use of various channels to ensure a smooth customer journey
  • Work collaboratively with the team to achieve excellent customer service standards
  • Cover a range of shifts, including weekdays and Saturdays
  • Deliver exceptional customer service, every time

What We Offer

As a valued member of our team, you will have access to a range of benefits, including:

  • A competitive salary
  • A comprehensive benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment

Why Join Us?

Nuffield Health is a leading healthcare charity that is passionate about building a healthier nation. We are committed to delivering exceptional patient care and creating a positive experience for our customers. If you share our values and are passionate about customer service, we would love to hear from you.



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