E-Billing Operations Specialist
6 days ago
Iconic Resourcing is seeking an experienced E-Billing Operations Specialist to join our client's Global E-Billing team in Glasgow City Centre. This is a 6-month fixed-term contract opportunity to support the team with back-log and drive the success of the function.
Key Responsibilities- Monitor and respond to e-billing queries, escalating issues to senior team members as necessary.
- Communicate effectively with internal and external stakeholders on e-billing matters.
- Assist with the maintenance of e-billing invoices tracker, key performance indicators (KPIs), and service level agreements (SLAs).
- Submit accrual figures to client online portals.
- Track and monitor acceptance or rejection of invoices in the client portal.
- Provide support-related reports as required.
- Support senior team members with invoice upload tasks.
- Follow up with the business on invoices that have been raised but are pending upload.
- Assist with e-billing maintenance exercises to ensure accurate recording of timekeeper rates in the system.
- Address any ad-hoc enquiries.
- Previous experience in a finance function, preferably in a professional services environment.
- Comfortable with technology and using different web-based portals.
- Ability to work independently and collaboratively within a team environment.
- Excellent communication skills.
- Knowledge of E-Billing systems (e.g., TyMetrix, Passport, Collaborati, Counsel Link) is desirable but not essential, as full training will be provided.
- Basic VAT knowledge would be an advantage.
We are an equal opportunities employer and all applications will be treated as such. We act as both an employment business and an employment agency. Our aim is to keep the recruitment process simple, and we work in a completely agile way, allowing discussions to take place at times convenient to you.
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