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Billing Support Specialist

2 months ago


Glasgow, Glasgow City, United Kingdom Ashurst Full time

Become a part of Ashurst:

This role is integral to the global e-billing finance team located in Glasgow.

The e-billing team is responsible for the prompt and precise generation of electronic invoices for our offices across the UK and EMEA regions.

In this position, you will support senior e-billing analysts by entering and managing data within the appropriate systems/platforms to ensure accurate invoice submissions and resolve any issues that may arise.

Key Responsibilities

  • Maintain and update vendor and timekeeper records in e-billing systems.
  • Collaborate with the rates team to input new client rates into the 3E system.
  • Handle fee arrangements in third-party e-billing platforms and ensure reconciliation with 3E.
  • Implement updates to minimize invoice rejections.
  • Communicate the Outside Counsel Guidelines effectively.
  • Assist in the onboarding process for new e-billing clients.
  • Keep Client Requirements documentation current.
  • Engage with e-billing vendors to troubleshoot issues and apply client-specific requirements.
  • Follow up on invoices that have not yet been uploaded.
  • Support the e-billing Technical Specialist during maintenance activities.
  • Address ad-hoc inquiries as needed.

Qualifications and Skills

  • Previous experience in finance is preferred.
  • Ability to excel in a team-oriented environment.
  • Strong analytical capabilities with a keen eye for detail.
  • Proficient with technology and online platforms.
  • Capable of working autonomously as well as collaboratively.
  • Excellent organizational skills with the capacity to manage multiple deadlines.
  • Strong communication abilities.
  • Intermediate proficiency in Excel.
  • Familiarity with E-Billing systems is a plus but not mandatory.
  • Basic understanding of VAT is advantageous.