Healthcare Reception Coordinator
4 weeks ago
Position Overview
Are you passionate about providing exceptional service in a dynamic healthcare environment? Do you possess a minimum of one year’s experience in a medical setting? If you find fulfillment in assisting others, this role may be an excellent fit for you.
At St Stephen's Health Centre, we pride ourselves on our collaborative team culture, united by the mission of delivering outstanding patient care and experiences. Is this the career path you envision for yourself?
Key Responsibilities
Your primary responsibility will be to oversee the appointment scheduling system. You will engage with patients both in person and via phone, ensuring a seamless patient journey from initial contact to service completion.
We are seeking a full-time team member who is adaptable to both early and late shifts throughout the week.
About Our Organization
St Stephen's Health Centre operates as an NHS healthcare provider.
We are dedicated to working alongside our local community to enhance health and wellness.
Our commitment is to foster an environment that is compassionate, respectful, and supportive for both our patients and staff.
Job Duties
Your role will encompass a variety of reception and administrative tasks, providing essential support to our multidisciplinary team.
Responsibilities will include:
- Welcoming and guiding patients upon arrival
- Managing patient registrations
- Coordinating appointment bookings
- Processing relevant information
You will serve as the primary point of contact for patients, facilitating the distribution of information, messages, and inquiries to the clinical team.
Qualifications
Essential
- GCSE grade A to C in English and Mathematics
Experience
Essential
- Prior experience in a GP practice setting
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