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Reception Coordinator

2 months ago

London, Greater London, United Kingdom University College London Hospital Full time
About the Role

We are seeking a highly motivated and organized individual to join our Daycare administration team as a Reception Coordinator. This is an exciting opportunity to provide administrative support and reception services across our services, including chemotherapy, supportive care, ambulatory care, apheresis unit, and TYA (teenage and young person's unit).

Key Responsibilities
  • Provide a welcoming and supportive reception service to patients and service users
  • Manage administrative processes attached to patient pathways, ensuring a smooth and efficient service
  • Assist with RTT and slot utilization for the department to meet access targets
  • Use the EHRS system to collate clinic information, book and reschedule appointments, and retrieve information using various hospital systems
  • Answer queries from patients, other departments, and external sources as required
About the Team

The Daycare team provides a wide range of administrative support to our clinical teams across various services. As a member of this team, you will be supported in delivering on service expectations and service standards. The team is led by two dedicated team leaders and an appointed Daycare Service Manager.

About the Employer

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package
  • A chance to work with a world-class healthcare organization